The “Magic 6” email tip
I was reading the latest edition of the Asian Efficiency newsletter (do you subscribe to it? You really should!) and amongst all the brilliant tips was this pearler about email. Check it out: Magic 6: Try to keep your emails brief. We like to adhere to the magic...
What to write in a condolence email
I received an email last week from a lovely reader by the name of Hollie (Hi, Hollie!). Hollie is responsible for customer service and accounts payable at work, so she’s au fait with tricky calls and emails. But then Hollie was hit with a curve ball....
How to manage interruptions in office administration
Interruptions can be super frustrating can’t they? You’ve been there before: you’re in “the zone”, working away at max efficiency, only to be interrupted! You have to stop what you’re doing, deal with the interruption, get back to what you were doing (remembering...
Quick! Where can I learn Excel?
I got an email from a reader overnight (Hi, Rob!) who is about to start a new receptionist job. (Congrats, Rob!) New jobs are equal parts exciting and terrifying. You know you’re alive when you’re the newbie in the office! So Rob’s new employer is...
How to kick butt with your 2014 goals
Happy new year to you! As you get into the swing of being back at work for 2014, it’s time to get cracking on thinking about what what goals you’re gonna kick in 2014. They might be big goals, they might be smaller goals. Here are my goals for the year: I’m going to...
