When my mum taught me how to touch type when I was 10, she used her big ol’ typewriter. Do you remember those bloody big things? You’d have to punch the keys really hard to type anything. It was so exhausting! Because I’m so old (ha!) I come from the school of typing...
I got an email from a reader overnight (Hi, Rob!) who is about to start a new receptionist job. (Congrats, Rob!) New jobs are equal parts exciting and terrifying. You know you’re alive when you’re the newbie in the office! So Rob’s new employer is...
Dear Smarter Admins I’m having real trouble with a co-worker. We are supposed to work together on projects, but he is so incompetent and lazy that some days I can’t even look him in the eye!! To avoid dealing with him I’m doing some of his project work as well. I...
I know you have to go, but I don't want you to miss out on my FREE EBOOK. It'll save your sanity, I swear – 9 steps to stop drowning in paper. Because we've all been there, right?